Fresher Btech/mba for CRM

1 week ago

Bengaluru Karnataka, India Riddhi Siddhi Career Point Full time

**Profile : CRM Executive**

**Area: Koramangala, Bengaluru**

**Experience : Minimum Fresher OR 1 Year OR Intern**

**Responsibilities:

- **
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Maintain end to end Client relationship
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Requirements and skills:

- **
- A bachelor’s degree in administration or a related field.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- Maintain a positive attitude focused on customer satisfaction.

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Master's (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application Deadline: 02/11/2024

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