Front Office Executive
3 days ago
**Key Responsibilities**:
- Greet and assist customers, members, and visitors in a professional and friendly manner.
- Manage front desk operations, including answering calls, scheduling appointments, and handling inquiries.
- Maintain records of memberships, bookings, and payments.
- Ensure smooth check-in/check-out process for customers.
- Coordinate with trainers, coaches, and other staff to provide a seamless experience for clients.
- Handle cash and digital payments, ensuring proper documentation.
- Address customer complaints and escalate issues when necessary.
- Maintain cleanliness and organization of the reception area.
- Assist in marketing and promotional activities when required.
**Requirements**:
- Prior experience in front office/receptionist roles is a plus.
- Strong communication and interpersonal skills.
- Basic computer knowledge (MS Office, booking software, etc.).
- Ability to work in an **early morning shift** and on weekends if required.
- Customer-oriented with a positive attitude.
**Benefits**:
- Competitive salary with performance incentives.
- Friendly and energetic work environment.
- Growth opportunities within the organization.
If you are passionate about sports and customer service, we’d love to have you on our team
Schedule:
- Day shift
Work Location: In person
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