Customer Service Representative

6 days ago


Ambattur Chennai Tamil Nadu, India Sree Nandhee's Technologies Pvt Ltd Full time

__
- Handling Inbound Calls and Mails
- Schedule AMC and repairing jobs for Service engineers.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Set up new customer accounts and Manage customers' accounts
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the Service Engineers.
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Maintain customer databases
- Monitoring the Service activities and provide timely resolution to customers.

Pay: ₹9,080.77 - ₹31,892.79 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 09884849808



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