Tele Caller Executive

1 week ago

Gautam Budh Nagar, India HikeQA Full time

We are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.
- Understanding the product/service details to effectively communicate with potential clients
- Meeting or exceeding sales targets.
- Identifying and escalating issues to supervisors when necessary.
- Reaching out to potential clients to explain the benefits and features of a company’s products or services
- Responding to inquiries from potential clients and addressing any concerns or issues
- Maintaining strong relationships with customers to ensure repeat business
- Following up on initial contacts and building a pipeline of prospective leads
- Meeting or exceeding sales goals and objectives
- Providing feedback to management regarding customer needs, concerns, interests, and potential for new products and services
- Completing call logs and call reports as necessary and updating them in the database
- Ensuring customer satisfaction and maintaining high quality service

**Required Skills**:

- 1-3 experience in a customer service or telecaller role is preferred.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and continue with a positive attitude.
- Experience in Domestic & International calling

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: Hybrid remote in Gautam Budh Nagar, Uttar Pradesh

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