Hiring Freshers for Uk/us Bpo Voice Process

2 weeks ago

Malad Mumbai Maharashtra, India Tech Mahindra Full time

Handle inbound and outbound customer calls or chats
- Resolve queries related to products, services, or billing
- Maintain a positive, empathetic, and professional attitude
- Document interactions and escalate complex issues when needed
- Meet performance metrics like response time and customer satisfaction

**Eligibility**:

- Fresh graduates or undergraduates
- Excellent verbal and written communication skills
- Willingness to work in rotational shifts (including night shifts)
- Basic computer knowledge

**Perks & Benefits**:

- **Cab facility**: Pick-up and drop (within transport radius)
- Paid training and onboarding
- Performance-based incentives
- 5-day work week
- Growth opportunities within the company

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 8433770464

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