Tellcalling in Tamil

7 days ago

Chennai, India Hopoe infoedge pvt ltd Full time

_**Qualifications**:_
- _10th,12th, diploma or any degree._
- _Graduation is not mandatory._
- _Freshers and Experienced._
- _Basic knowledge in Excel and system data entry._
- _English (Must) and Hindi (Preferred and added advantage)._
- **Responsibilities**:_
- _Understanding the products and services provided by the company._
- _Supporting the customer through a ticketing system._
- _Resolving customer complaints and queries._
- _Providing detailed information to customers._
- _Maintaining records of all previous tickets for future reference._
- _Offering exceptional customer service and satisfaction._
- _Following up with customers for any further information._
- _Taking feedback from the customers._
- _Contributing the work to the company's knowledge base._
- **Salary Range**:_
- ₹10,000 to ₹15,000 per month_
- **Shift Timing**:_
- _6am - 3pm_
- _6pm - 3am_
- _9.15pm - 6.15am_
- **Benefits**:_
- _PF and ESI benefits._
- _No sales involved._
- **No cab facility**_

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- English (required)
- Hindi (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

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