Tele Caller Executive

4 hours ago

Ranchi Jharkhand, India Pi solution Full time

A **Telecaller Executive** is a professional responsible for making outbound or receiving inbound calls to communicate with customers, promote products or services, generate leads, provide customer support, or handle inquiries. They are often employed in industries such as sales, customer service, banking, telemarketing, and call centers.

**Roles and Responsibilities of a Telecaller Executive**:

- **Making Calls**: Contact potential or existing customers via phone calls.
- **Handling Inquiries**: Answer customer queries regarding products, services, or company details.
- **Lead Generation**: Identify potential leads and convert them into customers.
- **Sales and Marketing**: Persuade customers to purchase products or services.
- **Customer Support**: Resolve complaints, provide solutions, and maintain customer satisfaction.
- **Follow-ups**: Maintain records of calls and follow up with customers when necessary.
- **Data Management**: Update and maintain customer databases and call records.
- **Meeting Targets**: Achieve daily or monthly sales and call targets.

**Skills Required**:

- Excellent communication and interpersonal skills.
- Persuasive and negotiation abilities.
- Basic computer knowledge and data entry skills.
- Patience and ability to handle rejection.
- Customer-centric approach.

Telecaller Executives are crucial in customer engagement, lead conversion, and business growth.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

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