Customer Support Associate

12 hours ago

Palghat, India Milestone Career Planner Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of medi

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Palakkad, Kerala (required)

Ability to Relocate:

- Palakkad, Kerala: Relocate before starting work (required)

**Speak with the employer**
+91 7012491144

  • Customer Support Associate

    4 days ago

    Palghat, India AJ Associates Full time

    NO SALES/NO TARGET ON Role - Customer support Associate **Salary**: 10K - 21K Nature of Job - Handling the queries of the customers and providing the resolution for their queries via call Rotational shifts and rotational week off Both Male & female can apply Qualification: Any degree can apply 6days working and 1 days Rotational off Work from...

  • Customer Support Executive

    4 days ago

    Palghat, India Sununited Infologics Pvt. Ltd Full time

    **Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...

  • Customer Support

    2 weeks ago

    Palghat, India HRBRO PLACEMENT SERVICES Full time

    WE ARE HIRING CUSTOMER RELATIONSHIP OFFICER Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in English and Malayalam. **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹13,000.00 per month **Benefits**: - Cell phone reimbursement - Paid sick time Schedule: - Day shift Supplemental pay...

  • Customer Service Associate

    2 weeks ago

    Palghat, India Mithila Business Consultancy (HR Solution) Full time

    Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Palakkad,...

  • Sales Associate

    12 hours ago

    Palghat, India Tiles Planet Full time

    Indoor Sales Representative (Tiles) - Customer Relationship - Sales Maximization - Prize Quotation Preparation & Sharing to Customers - Payment Collection Update - Billing Support (If accountant not available) - Aging of Customers & Daily Update to Manager - Stock Management & Purchase Order Assistance - Stock Update to Customers - Contacting Customers...

  • Customer Relationship Executive

    2 weeks ago

    Palghat, India Sununited Infologics Pvt. Ltd Full time

    **Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...

  • Retail Sales Executive

    6 days ago

    Palghat, India JLA INFRAVILLE SHOPPERS LTD Full time

    Reliance Trends **Retail Sales Associate Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...

  • Sales Executive

    4 days ago

    Palghat, India Aztronmobility pvt ltd Full time

    Sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. Setting up a strategy to find new prospects and sales leads and converting them into paid users or customers. **Salary**: ₹8,086.00 - ₹31,732.52 per month Schedule: - Day shift Supplemental Pay: - Performance bonus -...

  • Guest Service Associate

    1 week ago

    Palghat, India Aurevoir Wellness resort Full time

    Handling front office Managing customer check in and check out reservation management Prior exp in handling front office is mandatory **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person

  • Sales Executive

    12 hours ago

    Palghat, India Mithila HR Solutions Full time

    A Sales Executive is **a professional who sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates**. The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users or customers. **Salary**: ₹15,000.00 - ₹24,000.00 per...