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Graduate Survey Scripter

2 weeks ago

Mumbai, India YouGov Full time

Company Description
**The Company**

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other and bring these values into everything that we do.

Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

**The Culture**

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

**Job Description**:
**The Role**

Operations provide support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics. You will be part of Scripting team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.

Our 12-month graduate program gives you the opportunity to gain technical scripting training alongside on the job coaching from a range of mentors, you will receive further support from our Talent Development team. There will be an opportunity to join us permanent at the end, basis performance review.

During your program, you will receive the following from us:

- Learnings about market research general workflow
- Understanding the mechanism of an online survey and how to work with questionnaires
- Learnings about what type of questions you can find in a questionnaire
- Developing your logical and programming skills
- Developing your web design coding: HTML, CSS, JavaScript/jQuery
- Training in creating online surveys and in using our scripting platform: Gryphon (Python)
- Learnings about Scripting best-practices

**What will I be delivering?**
- To provide scripting services for researchers to aid them in their client relationships
- To take questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.
- Testing survey logic to ensure that it is error free.
- Management of own workload to ensure that deadlines are met and standards are achieved.
- To maintain excellent record administration so as to have an accurate log of work carried out as part of the service
- To ensure all reporting and management requests are accurate and delivered on time

**Qualifications**:
**What do I need to bring with me?**
- Fluent in English
- Familiarity with any computer language or web-design coding (e.g. HTML, CSS, JavaScript/jQuery)
- High level of proficiency with MS Office, especially Excel

Additional Information
**_
Behavioural competencies_**
- Teamwork
- A positive 'can do' attitude and a desire to learn new skills.
- Excellent attention to detail
- Strong logical problem solving skills
- Good communication skills, especially in the area of explaining technical points to non-technical people
- Ability to work independently and manage own deadlines

**Shift Timings - 11 am to 8 pm IST, Monday to