Hotel Receptionist

Golden Park in Villupuram is seeking a dynamic and customer-oriented individual to join our team as a Hotel Receptionist. As the face of our establishment, you will play a crucial role in ensuring exceptional guest experiences from check-in to departure.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner.
- Check-in and check-out guests efficiently while addressing inquiries and resolving issues promptly.
- Handle reservations, cancellations, and room assignments with attention to detail.
- Provide information about hotel services, facilities, and local attractions.
- Manage phone calls and reservations inquiries with courtesy and efficiency.
- Assist guests with special requests and accommodate their needs to enhance their stay.
- Maintain a tidy and organized reception area.
- Collaborate with other hotel staff to ensure seamless guest experiences.
- Uphold high standards of customer service and professionalism at all times.

**Requirements**:

- Proven experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and hotel management software.
- Ability to work shifts, including evenings, weekends, and holidays.

Pay: From ₹12,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person