Back Office Sales Assistant

3 days ago

Ramol Ahmedabad Gujarat, India Shreeji Projects Full time

**Job Title: Back Office Sales Assistant**

Are you detail-oriented, organized, and skilled in customer interaction? Shreeji Projects is seeking a dedicated Back Office Sales Assistant to join our team in Ahmedabad. As a Back Office Sales Assistant, you will play a crucial role in bridging the gap between our sales team and customers. Your primary responsibilities will include routine follow-ups with customers, expertly managing customer interactions both directly and indirectly, and handling administrative tasks to support our sales operations.

**Key Responsibilities**:

- **Bridge between Sales Team & Customers**: Serve as a liaison between our sales team and customers, ensuring seamless communication and satisfaction.
- **Routine Follow-ups**: Track customer interactions through regular follow-ups, maintaining strong relationships and providing exceptional customer service.
- **Customer Interaction**: Demonstrate expertise in interacting with customers, both directly and indirectly, addressing inquiries, resolving issues, and ensuring customer needs are met.
- **Communication Distribution**: Distribute communications to related departments promptly and efficiently when necessary, ensuring smooth workflow and collaboration.

**Qualifications**:

- Proven experience in a similar role, preferably in a sales or customer service environment.
- Excellent communication skills, both verbal and written, with a strong ability to interact professionally with customers and colleagues.
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
- Ability to work independently and collaboratively within a team environment.
- Strong problem-solving skills and a customer-centric approach.
- Bachelor's degree in business administration, marketing, or related field preferred.

**Salary**: ₹8,920.53 - ₹21,704.59 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- B2B sales: 1 year (required)
- Office management: 1 year (required)

**Language**:

- English (required)

**Location**:

- Ramol, Ahmedabad, Gujarat (preferred)

Work Location: In person

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