Trading Services

2 days ago

Mumbai Maharashtra, India JPMorganChase Full time

Trade Support is responsible for trade confirmations, trade reconciliations, trade reporting, trade repairs, Fails Reporting and follow-up, Processing of Time Deposits, Confirm-affirm for Muni Bonds etc. This function includes multiple sub-processes involving working with CAM’s/Front office and Portfolio Managers across trade confirmations and settlements

**Scope of responsibilities**:

- Participate in Business and Operations meetings; effectively demonstrate and communicate workflows, best practices and technologies
- Plan, schedule and manage all deliverables within the team
- Effective monitor of deliverables to ensure high SLA compliance within set accuracy standards
- Ensure adherence to all internal and external standard procedures and best practices
- Address and/or escalate all material issues in a detailed & timely manner
- Review of the operating processes to enhance efficiency, automation and improve controls
- Liaise closely with the Manager to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc.
- Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team
- Required to understand trade support across Investment Manager or Investment Banking Ops.
- Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups,, Front Office. Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products
- Analytical - Be able to analyze the process flows and ideate on operational improvements
- Leadership skills, must have the capability to build good working relationships with cross functional/geographical teams.
- A proactive approach to people, problem which impact client experience and own the issues and having the determination to follow things through till closure.
- Communication (Spoken - Assertiveness & Written) - Ability to communicate effectively and assist Client Service Specialists with queries/investigations.
- Ability to drive operational discipline as day in life since financially very sensitive functions
- Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization
- Control orientated and Risk awareness is essential to confront audit and other comply with the regulatory asks

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