Executive Level 1/ 2

11 hours ago


Lucknow Uttar Pradesh, India Max Healthcare Full time

MHC/18838
- Medical Quality
- Lucknow - Max Super Speciality Hospital
Posted On
-30 Oct 2024
-Required Experience
-2 - 5 Years
-Basic Section

No. Of Openings

1

Designation

Executive - Level 1

Employee Category

Support

Closing Date

31 Dec 2024
Organisational

Company

MHC

Entity

Starlit Medical Centre Private Limited

Department

Medical Quality

Sub Department

Medical Quality

Country

India

State

UTTAR PRADESH

City

Lucknow

Cluster

New Projects

Sub Cluster

New Projects

Payroll Location

Lucknow

MIS Location

Lucknow

Physical Location

Lucknow - Max Super Speciality Hospital
Skills

Skill
Job Description

**Patient / Customer Care**
- To comply with the quality Process & policies of the respective area.
- Handling of patient grievances related to Medical services and clinical areas.

**Job Knowledge**

**Process Orientation / Documentation**
- Coordination of NABH Committees: Infection Control, Code Blue, PISC, OT users etc.
- Ensure meeting calendars are made.
- Review Minutes of Councils meetings.
- Ensure effectiveness of committee meetings.
- Provide feedback to operations/clinical departments.

**Accreditations: NABH**
- Support the planning and implementation of all requirements of accreditation

**Audits & QI projects**
- Carry out routine audits of clinical areas / departments.
- Provide feedback to departments.
- Support and implement QI projects.
- Closure of Non conformities.

**Quality Assurance**
- Management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety.
- RCA of Incident reporting, adverse incidents followed by corrective action and implementation of Preventive action.

**Medical Policies and Standards**
- Dissemination, Implementation, Training of Organization policies and regular audits.

**Clinical indicators and Performance indicator**
- To support the development, periodic review and improvement of clinical indicators.
- To support the development, periodic review and improvement of NABH performance indicators.

**People Orientation**

To demonstrate professional & courteous behavior to patient & co-workers**.



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