Apple - Jamf Mdm Administrator

2 days ago

Coimbatore Tamil Nadu, India Wipro Limited Full time

Roles & Responsibilities:
**Responsibilities**:

- Manage and monitor the JAMF Pro server and its components, such as smart groups, policies, profiles, scripts, and reports.
- Troubleshoot and resolve MAC and JAMF related issues, such as enrolment, authentication, connectivity, performance, and security.
- Provide technical support and training to end users and other IT staff on MAC and JAMF related topics.
- Document and maintain the MAC and JAMF policies, procedures, and best practices.
- Collaborate with other IT teams and vendors to ensure the compatibility and integration of MAC and JAMF solutions with other systems and platforms.
- Research and evaluate new MAC and JAMF technologies and trends to improve the MAC and JAMF environment and user experience.
- At least 3-5 years of experience in MAC and JAMF administration and support.
- Strong knowledge of MAC OS, JAMF Pro, and related technologies, such as Azure Active Directory, SSO, conditional access, Device Compliance, Octory and encryption.
- Proficient in scripting languages, such as Bash, Python, or AppleScript.
- Knowledge on other MDM’s such as Intune or Workspace One and others are preferred.
- Build automated solutions and initiative to improve end user experience.
- Excellent troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Certification in JAMF 200 or higher is preferred.

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