
Subject Matter Expert
5 days ago
**SME - Behavior-Based Safety (BBS) Subject Matter Expert - Business Intelligence**
This role is critical for organizations handling complex data operations, where human reliability, cognitive load, and process adherence significantly impact system integrity and team performance.
**Key Responsibilities**:
- Analyze/create learning objectives for each course.
- Review/create Course Outline for each of the courses.
- Review video scripts (7-9 per course) and confirm technical accuracy of the content, suggest edits and updates as required. Incorporate one round of internal and client feedback.
- Provide relevant static or recorded demos/ screencast to be integrated in the videos. Incorporate one round of internal and client feedback.
- In case of AI/software/tool-based courses, suggest relevant freeware. Write/review and test the codes to check.
- Review readings (4-6 per course, each up to 1200 words) and confirm technical accuracy of the content, suggest edits and updates as required. Incorporate one round of internal and client feedback.
- Create hands-on activities (1-2 lab or any other client preferred format) per course. Incorporate one round of internal and client feedback.
- Review practice quiz and graded assessments (5 files, each comprising 5-10 questions) and suggest suitable edits, confirm technical accuracy. Incorporate one round of internal and client feedback.
- Record talking head videos (onsite/virtually on Zoom) for each course. There will be approx 20-25 minutes of video recording involved per course. Incorporate one round of internal and client feedback.
- Provide digital signatures to be included on the client platform.
- For all reviews - validate the content accuracy and provide recommendations/suggestions, write/re-write to fill content gaps as necessary, write/test codes and labs, incorporate 1 round of internal feedback and 2 rounds of client feedback.
- Be available for Client discussions and content discussions as and when required.
**Qualifications**:
- Bachelor's degree in Organizational Psychology, Data Analytics, Occupational Safety, Human Factors, or related field (Master’s preferred).
- 5+ years of experience in a safety, human performance, or operational excellence role, ideally within a BI or tech-driven organization.
- Expertise in BBS models, observation methodologies, and applied behavioral science.
- Familiarity with BI tools (e.g., Power BI, Tableau, SQL, Snowflake) and their operational environments.
- Strong analytical and data interpretation skills; comfortable using BI dashboards to track safety and behavioral trends.
- Proven experience coaching multidisciplinary teams in knowledge-intensive settings.
**Preferred Qualifications**:
- Experience with safety and performance optimization in digital or data environments.
- Understanding of cognitive workload, error prevention, and user behavior in tech systems.
- Change management or continuous improvement (Lean, Six Sigma) certification.
- Strong facilitation, communication, and cross-functional collaboration skills.
**Job Types**: Part-time, Freelance
**Benefits**:
- Work from home
**Experience**:
- Business intelligence: 5 years (preferred)
- Business intelligence tools: 5 years (preferred)
Work Location: Remote
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