Technology Support Associate

5 days ago

Mumbai Maharashtra, India JPMorganChase Full time

**JOB DESCRIPTION**

**Job responsibilities**
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

**Required qualifications, capabilities, and skills**
- Bachelor's Degree in Computer Science or equivalent
- Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Technical Skillset: Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra
- Monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace)
- Messaging frameworks, Kafka, MQ

**Preferred qualifications, capabilities, and skills**
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud, AWS Certification is a plus.
- Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system
- Strong collaborator with ability to foster relationships effectively with diverse groups across geographies.
- Adaptable and able to multi-task, handling complex requirements.

Note: This is a shift role, including regular weekend rotations, with comp off days provided.

**ABOUT US

  • Associate - Information Technology

    2 weeks ago

    Mumbai, Maharashtra, India KNAVCPA Full time

    **Job Description / Responsibilities** We are currently seeking an Associate skilled Information Technology team. - Resolving technical issues: responsible for diagnosing and resolving technical problems reported by end-users. (debug the Hardware & software issue) - Incident management: You’ll work closely with other IT support teams to ensure timely...

  • Technology Support Associate

    3 weeks ago

    Mumbai, Maharashtra, India JP Morgan Chase & Co. Full time

    Job DescriptionThere's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.As a Technology Associate in Corporate and Investment Banking (CIB) Technology, under the Payments Technology team, you will ensure...

  • Technology Support, Associate

    2 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONServe as an emerging member of an 55IP Global Application (Tech / Production) Support team to provide technical assistance to 55IP and JPMorgan clients.You're ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect opportunity for you.As a Technical Support Engineer II at...

  • Technology Product Support, Aladdin Client Experience, Associate

    5 days ago

    Mumbai, Maharashtra, India BlackRock Investments Full time

    **Technology Product Support, Aladdin Client Experience, Associate**: **Location**: **Mumbai, Maharashtra** Team: **Client Service** Job Requisition #**:R255676** Date posted**:Aug. 26, 2025

  • Customer Support Associate

    1 week ago

    Pratap Nagar, Nagpur, Maharashtra, India Applet technology services Full time

    ob Title: Customer Support Associate (International Blended Process) Company: Applet Technology Services Shift Details: Shift Time: Night Shift Work Hours: 8 hours with a 1-hour break Working Days: 5 days a week Rotational Week Off: 2 rotational week off **Salary**: ₹20,000 - ₹25,000 CTC Laptop: Provided by the company Job Requirements: Skills:...

  • Associate - Aladdin Technology Oversight

    3 days ago

    Mumbai, Maharashtra, India BlackRock Investments Full time

    **Associate - Aladdin Technology Oversight**: **Location**: **Mumbai, Maharashtra** Team: **Business Management** Job Requisition #**:R246441** Date posted**:Nov. 21, 2024

  • Aeries Technology

    3 weeks ago

    Mumbai, Maharashtra, India AERIES TECHNOLOGY Full time

    Position : Assistant Manager Finance (General Ledger)Experience : 4-5 years post : Corporate FinanceQualification : Qualified CALevel : Full TimeLocation : MumbaiShifts (if any) : 11:00AM onwards (candidate should be flexible to work as per business requirement)About Aeries:Aeries Technology is a Nasdaq listed global professional services and consulting...

  • Trade Support Associate

    3 days ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    Join our team as a Business Associate, where you'll be the key liaison between business, technology, and operations. Your role will involve managing trade inquiries and ensuring seamless communication in a fast-paced environment. Be part of a dynamic team that values your expertise and problem-solving skills. **Job Summary** As a Business Associate within...

  • Technology Associate Soc

    2 weeks ago

    Mumbai, Maharashtra, India Locuz Enterprise Solutions Full time

    Looking for **Technology Associate SOC **with minimum 2 year experience Location : Mumbai **Technical Skills** - ** Basic Networking Knowledge**: - Understanding of fundamental networking concepts (e.g., TCP/IP, IP addressing, DNS, DHCP). - Familiarity with OSI model and basic protocol functions. - Knowledge of network device interfaces, VLANs, and basic...

  • Associate, Application Support, Technology and Operations

    2 weeks ago

    Mumbai, Maharashtra, India DBS Bank Full time

    Diploma or Graduate in any stream.Core Competencies* Technical Proficiency: This encompasses the specific technical skills listed in the job description (Unix, Linux, Java, Oracle, Kubernetes, etc.) It also includes the ability to quickly learn and adapt to new technologies.* Problem-Solving and Analytical Skills: The ability to diagnose and resolve...