Customer Service Executive, Male,kochi

1 day ago

Kochi, India Affable Management Services Full time

Customer Service Executive, Male,Kochi, Fort Kochi

Job Location: Kochi, Fort Kochi (Male from Local place preferred),

Salary : Rs. 15000 - 20000

Job Overview:
This is a key role which includes both administration and sales functions at an artefacts shop.

Duties & Responsibilities:
To ensure the highest level of customer service at all times.

To ensure products are correctly replenished, merchandised and displayed based on Visual Merchandising guidelines

Responsible for overall ambience, upkeep and cleanliness of shop interiors and premises

Responsible for setting and achieving monthly sales targets

Responsible for coordinating with the accounts team to ensure inventory management, billing, and returns.

Thorough understanding of designers and products in the shop portfolio.

To communicate with internal and external parties to ensure smooth operations at the shop.

Prepare sales analysis and support with general administrative work, e.g. roster, monthly sales reports etc.

Lead by example to other staff on customer service excellence, efficiency and productivity

Qualification

Degree holder (Age between 22 - 30)

2-3 years’ supervisory experiences in retail sector, preferably fashion retail.

Hands-on personality, positive attitude, multi-tasking and enjoy working in retail environment

Independent work style, excellent communication and people management skills

Passionate about fashion and design trends Fluent in English.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Fort Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9072771003

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