Front Desk Associate/night Auditor

6 days ago

Wayanad, India Saptha Resort & Spa Full time

***:
Checks front officeaccounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.

Prepares a summary of cash, check, and creditcard activities, reflecting the hotel's financial performance for the day. Posts room chargesand room taxes to guestaccountsincluding guest transactionsnot posted during the day by the front office cashier.

**NIGHT AUDITOR DUTIES AND RESPONSIBILITIES**:

- Posts room charges and taxes to guest accounts.
- Processes guest charges voucherand credit card vouchers.
- Post charges to the guest accounts that have not been posted or were incurred on the night auditshift.
- Transfer charges and deposits to master accounts.
- Checks to see that all charges are assigned to the appropriate departments.
- To verify that all transactions performed at the front deskare supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMSsystem.
- To Verify that all charges posted from the POSSoftware, SPAsoftware had reached the correct guest foliosand also not missing.
- Prints up and files reservationsfor the next business day.
- Verifies all account postingsand balances.
- Verifies that room ratesare correct and posts those rates to guest accounts.
- Monitors the current statusof coupon, discount, and other promotional programs.
- Is able to function as a front desk agentespecially in terms of check-inand check-outprocedures.
- Tracks room revenues, occupancypercentages, and other front office statistics.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of operations for management.
- Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
- Prepare of End of day procedure.
- Follow the End of Day / Night Audit Checklist(Must Read ).
- Must have complete knowledge of emergency procedures.
- Balance the day’s charges, making corrections as necessary.
- Performs wake-upcalls.
- Run end of day process in property management software (PMS).
- Understand principles of auditing, balancing, and closing out accounts.
- Knows how to operate PMS, typewriters, and other front office equipment's.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Perform nightly balancing of in-room video and long-distance telephone services
- Understand and knows how to perform check-in and check-out procedures.

**PREREQUISITES**:
**Education**: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests whovisit the hotel.

**Experience**: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.

**Salary**: ₹10,000.00 - ₹130,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Ability to commute/relocate:

- Wayanad, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 70346 30022

  • Front Desk Receptionist

    2 days ago

    Wayanad, India QuickPlace Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Receptionist

    2 weeks ago

    Wayanad, India Flora Vythiri Resort Full time

    **Duties and Responsibilities**: - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains security...

  • Front Desk Receptionist

    1 week ago

    Wayanad, India SPORTTO SOCCER PRIVATE LIMITED Full time

    Job Title: Front Desk Receptionist Working Hours: 10:00 AM to 6:00 PM (Morning Shift) Qualifications: - Proficient in English and Malayalam - Excellent communication skills **Responsibilities**: 1. Greet and welcome visitors in a professional and friendly manner. 2. Answer and direct phone calls with courtesy and efficiency. 3. Handle inquiries and...

  • Front Office Associate

    4 days ago

    Wayanad, India Auraa Solutions Full time

    Experience: 6 months-1 year **Roles & Responsibilities** - Monitor the Front Office employees to ensure all guests receive prompt and personal recognition. - Takes care of the front desk operation including guest registration, room assignment, and check-out procedures. - Responsible for the success of the front desk - Ensuring guest satisfaction and...

  • Front Desk Receptionist

    2 weeks ago

    Wayanad, India Hotel Mintflower Full time

    we are looking for an experienced proffesional front desk receptionist (male) **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - sulthan bathery,wayanad, Sultans Battery - 673592, Kerala: Reliably commute or planning to relocate before starting work...

  • Front Office Executive

    1 week ago

    Wayanad, India wayanad silverwoods Resort Full time

    We’re seeking a skilled and friendly Front Office Executive to join our team at Wayanad Silverwoods Resort. You will manage the front desk. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle...

  • Front Office Receptionist

    1 week ago

    Wayanad, India MAZUS GROUP Full time

    **Front Office Executive (Female)** **Location**: New 4‑Star Resort **Reports to**: Front Office Manager About Mazus Hotels & Resorts A renowned hospitality group managing premium properties such as Mazus Inn, Mazus Urban Express, Swiss Holidays, and Park Place Holiday Home. Our resorts are known for impeccable service, warm hospitality, and a...

  • Front Office Assistant

    4 days ago

    Wayanad, India Zeakus service llp Full time

    **Front Office Assistant** **Gender**: Male/Female **Experience**: Minimum 1 Year **Salary**: ₹12,000 per month **Location**: Wayanad **Responsibilities**: - Greet and assist guests in a friendly and professional manner at the front desk. - Handle check-ins, check-outs, and reservations efficiently. - Maintain guest records and ensure that all...

  • Front Office Executive

    2 weeks ago

    Wayanad, India Mountain Shadows Resort Full time

    Proven experience as front desk representative, agent or relevant position - Familiarity with office machines (e.g. fax, printer etc.) - Knowledge of office management and basic bookkeeping - Proficient in English (oral and written) - Excellent knowledge of MS Office (especially Excel and Word) - Strong communication and people skills - Good organizational...

  • Front Office Associate

    4 days ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...