Front Desk Associate/night Auditor

7 hours ago

Wayanad, India Saptha Resort & Spa Full time

***:
Checks front officeaccounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.

Prepares a summary of cash, check, and creditcard activities, reflecting the hotel's financial performance for the day. Posts room chargesand room taxes to guestaccountsincluding guest transactionsnot posted during the day by the front office cashier.

**NIGHT AUDITOR DUTIES AND RESPONSIBILITIES**:

- Posts room charges and taxes to guest accounts.
- Processes guest charges voucherand credit card vouchers.
- Post charges to the guest accounts that have not been posted or were incurred on the night auditshift.
- Transfer charges and deposits to master accounts.
- Checks to see that all charges are assigned to the appropriate departments.
- To verify that all transactions performed at the front deskare supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMSsystem.
- To Verify that all charges posted from the POSSoftware, SPAsoftware had reached the correct guest foliosand also not missing.
- Prints up and files reservationsfor the next business day.
- Verifies all account postingsand balances.
- Verifies that room ratesare correct and posts those rates to guest accounts.
- Monitors the current statusof coupon, discount, and other promotional programs.
- Is able to function as a front desk agentespecially in terms of check-inand check-outprocedures.
- Tracks room revenues, occupancypercentages, and other front office statistics.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of operations for management.
- Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
- Prepare of End of day procedure.
- Follow the End of Day / Night Audit Checklist(Must Read ).
- Must have complete knowledge of emergency procedures.
- Balance the day’s charges, making corrections as necessary.
- Performs wake-upcalls.
- Run end of day process in property management software (PMS).
- Understand principles of auditing, balancing, and closing out accounts.
- Knows how to operate PMS, typewriters, and other front office equipment's.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Perform nightly balancing of in-room video and long-distance telephone services
- Understand and knows how to perform check-in and check-out procedures.

**PREREQUISITES**:
**Education**: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests whovisit the hotel.

**Experience**: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.

**Salary**: ₹10,000.00 - ₹130,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Ability to commute/relocate:

- Wayanad, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 70346 30022

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