
Associate (Accounts/voice and Non Voice)
2 weeks ago
Role: Associate (Accounts/Tax/Voice and Non Voice)
Any Graduate can Apply, Salary 1.80 LPA to 2.70 LPA
Demonstrate excellent written communication skills with a focus on clarity and accuracy.
Identify and troubleshoot customer issues, providing comprehensive and timely solutions.
Collaborate with other teams to address complex problems and ensure customer satisfaction.
Ensure timely responses to customer inquiries, adhering to defined service level agreements (SLAs).
Manage and prioritize workload effectively to meet customer needs.
Qualifications:
Bachelor's degree or equivalent like B.Sc./BCA/BA/ BCom/BBA/BSC IT & MBA
Passed out : 2021,2022,2023,2024 and 2025
Proven experience in customer support, specifically in a chat-based environment.
Excellent written communication skills with a keen attention to detail.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Familiarity with customer support software and chat platforms.
Empathy and patience in dealing with customer inquiries and issues.
Ability to adapt to changing priorities and handle multiple tasks simultaneously
Work Location/Shift Timings-Hybrid work from home/Office and you will be required to work in any of the shifts like (5.30 am to 1.30 pm IST / 1.30 pm to 9.30 pm IST /9.30 pm to 5.30 am IST)
Qualifications:
Bachelor's degree or equivalent like B.Sc./BCA/BA/ BCom/BBA/BSC IT.
Proven experience in customer support, specifically in a chat-based environment.
Excellent written communication skills with a keen attention to detail.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Familiarity with customer support software and chat platforms.
Empathy and patience in dealing with customer inquiries and issues.
Ability to adapt to changing priorities and handle multiple tasks simultaneously
Walk-In Details,
Amarendra.D
9985766629
Relativity Institute Of BigData Studies
Kakatheya Hills, Road No,9, Kavuri Hills Phase 1, Madhapur
Hyderabad, Telanagana PINCODE: 500080
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹180,000.00 - ₹280,000.00 per year
Work Location: In person
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