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Sales Associate

2 weeks ago

Patna Bihar, India Sumi Yashshree Hotels and Resorts Full time

In this role, you will be responsible for promoting our products/services, engaging with clients, processing bookings, and handling customer inquiries effectively. A key part of your job will be to build rapport with potential customers, understand their needs, and help guide them toward our offerings.

**Key Responsibilities**:

- Process customer inquiries, provide information about products/services, and close sales.
- Maintain a professional and customer-friendly attitude while addressing client needs.
- Follow up with leads and maintain relationships with existing customers.
- Handle complaints and queries efficiently, ensuring customer satisfaction.
- Collaborate with the team to meet sales targets and objectives.
- Stay informed about the latest industry trends and company offerings.
- Provide administrative support when necessary, including handling bookings, documentation, and reporting.

**Eligibility Criteria/Qualifications**:

- **Education**: A background in Travel and Tourism or Hotel Management is preferred.
- **Experience**: Freshers are welcome to apply, though prior experience in sales is an advantage.
- **Skills**:

- **Excellent Communication Skills**: Ability to clearly convey information and build relationships with clients.
- **Proficiency in Computers**: Must be comfortable using Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems, and the internet for research and communication.
- **Sales-Oriented Mindset**: A passion for driving sales and achieving targets.
- **Customer Service**: Strong ability to handle customer queries, resolve complaints, and provide excellent service.
- **Attention to Detail**: Ability to manage multiple tasks effectively while maintaining accuracy in all work.
- **Salary Range**: ₹12,000 to ₹15,000 per month, based on experience and qualifications.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person