Tele Counselor

2 weeks ago

Jaipur Rajasthan, India Edulift by GLCC Full time

**Tele - Counselor**

**Job Overview**:
The Tele Counselor will be responsible for connecting with prospective students through inbound and outbound calls, providing accurate course information, and supporting the admissions process. The role also involves assisting senior counselors in closing admissions, coordinating with internal teams, and ensuring a smooth and professional student onboarding experience.

**Key Responsibilities**:

- Make **outbound calls** and attend **inbound inquiries** to counsel prospective students.
- Provide **accurate information** about courses, fees and admission procedures.
- **Support senior counselors** in closing admissions and coordinate effectively to ensure lead conversion.
- Maintain **detailed and organised records** of student interactions and call logs.
- **Meet monthly targets** for follow-ups, enrolments, and conversions.
- **Coordinate with internal departments** for student on boarding and documentation.
- Ensure **professionalism, confidentiality,** and adherence to company policies in all communications.

**Qualifications & Requirements**:

- **Education**: Graduate in any discipline (Bachelor’s degree required).
- **Experience: Freshers can Apply.**
- Excellent **verbal communication** and **listening skills.**:

- Ability to **handle a high call volume** and multitask efficiently.
- Strong **sales and persuasion skills** with a customer-focused approach.
- Proficiency in **MS Office** and familiarity with **CRM tools** preferred.
- **Team player** with a positive attitude and target-driven mindset.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

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