Associate- F&b Service

7 hours ago

Ramnagar, India voco Full time

Punctual in attendance to check station is fully equipped to render service to guests
- Ensures and maintains the highest quality standards of operation and service in accordance with hotel policy and procedures
- Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried out to the last detail
- Coordinates with staff in the assigned station as well as with other Associates
- Guest satisfaction must always be checked and any problems encountered must be relayed to outlet or station in charge
- Coordinates with Kitchen and Bar with regard to menus, wines, buffet, out-of-stock items and other significant details that are important to the outlet
- Responsible in settling House Accounts, Room Charges, Officers Checks, Cash and Credit Card Payments and City Ledgers in Micros as well as the remittance of Cash and Cash Floats at the end of each shift
- Performs other duties as required by the Outlet Supervisor/Captain or Manager
- To carry out any other reasonable tasks requested by your supervisor or department head or management
- Read, understand and implement the relevant sections of the FLS Policy
- Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes etc. and return safety equipment to its designated storage area after use
- Take reasonable care when storing, handling and using chemicals and dangerous substances, lifting and carrying and using or cleaning dangerous work equipment, including machines

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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