Customer Relationship Executive

6 days ago

Bhilai, India Siya Relocation Pvt Ltd Full time

**About Job**:
We are looking for customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest services in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Customer Relationship Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- Must have proficient in English language in verbal in written both.
- Any regional language such as Bengali, Marathi, Kannad, Tamil, Telugu, Gujrati would be preferred in priority basis.
- A minimum of 1 years’ experience.
- Excellent interpersonal and communication skills.
- Superior service knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,334.34 - ₹12,220.78 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bhilai - 490023, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Bengali (preferred)
- Marathi (preferred)
- Gujarati (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Kannada (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91 9993227777

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