P&C Warranty Ba

6 days ago


Pune Maharashtra, India Fulcrum Digital Full time

**Job Summary**:
**Key Responsibilities**:

- Own and manage the **product backlog** for the **Consumer Warranty offerings**.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize **features, enhancements, and integrations**.
- Translate business requirements into **user stories** with detailed **acceptance criteria**.
- Collaborate with UI/UX teams to **conceptualize intuitive front-end interfaces**.
- Coordinate with technical teams for **API design, system integration**, and performance optimization.
- Lead **sprint planning, backlog grooming, and review sessions** in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring **progress, risks, and dependencies**.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation, roadmaps, and training material for internal and external users.

**Required Qualifications**:

- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12+ years of experience with 6+ years of experience in **product ownership or business analysis** roles, preferably in digital products or consumer portals.
- Strong understanding of **Consumer Warranty**, **Insurance**, or **After-Sales Support** domains.
- Hands-on experience working with **Agile methodologies (Scrum/Kanban)**.
- Proven ability to define clear product vision, roadmaps, and MVP scope.
- Experience in working with **cross-functional teams** - developers, QA, UI/UX, and business teams.
- Familiarity with **customer portals**, **CRM systems**, and **claims processing workflows**.
- Exposure to **API-based integrations** and third-party service provider platforms.
- Excellent **communication, stakeholder management**, and **documentation** skills.
- Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.

**Preferred Qualifications**:

- Certified Scrum Product Owner (**CSPO**) or equivalent Agile certification.
- Experience in warranty or insurance products in **consumer electronics**, **automotive**, or **durables** industry.
- Prior experience building platforms involving **user onboarding, ticketing, and document workflows**.
- Understanding of **compliance, data security**, and **role-based access controls**.

**Requirements**:
**Job Summary**:
**Key Responsibilities**:

- Own and manage the **product backlog** for the **Consumer Warranty offerings**.
- Gather insights to define project needs and specifications
- Work with business stakeholders to define and prioritize **features, enhancements, and integrations**.
- Translate business requirements into **user stories** with detailed **acceptance criteria**.
- Collaborate with UI/UX teams to **conceptualize intuitive front-end interfaces**.
- Coordinate with technical teams for **API design, system integration**, and performance optimization.
- Lead **sprint planning, backlog grooming, and review sessions** in Agile/Scrum environments.
- Ensure timely and high-quality delivery by closely monitoring **progress, risks, and dependencies**.
- Act as the voice of the customer by continuously gathering feedback and enhancing the product.
- Maintain product documentation, roadmaps, and training material for internal and external users.

**Required Qualifications**:

- Bachelors degree in Engineering or related field ; MBA or equivalent experience is a plus.
- Tota 12+ years of experience with 6+ years of experience in **product ownership or business analysis** roles, preferably in digital products or consumer portals.
- Strong understanding of **Consumer Warranty**, **Insurance**, or **After-Sales Support** domains.
- Hands-on experience working with **Agile methodologies (Scrum/Kanban)**.
- Proven ability to define clear product vision, roadmaps, and MVP scope.
- Experience in working with **cross-functional teams** - developers, QA, UI/UX, and business teams.
- Familiarity with **customer portals**, **CRM systems**, and **claims processing workflows**.
- Exposure to **API-based integrations** and third-party service provider platforms.
- Excellent **communication, stakeholder management**, and **documentation** skills.
- Tools: JIRA, Confluence, ADO, Wiki, Figma/Miro, Postman (basic), MS Office.

**Preferred Qualifications**:

- Certified Scrum Product Owner (**CSPO**) or equivalent Agile certification.
- Experience in warranty or insurance products in **consumer electronics**, **automotive**, or **durables** industry.
- Prior experience building platforms involving **user onboarding, ticketing, and document workflows**.
- Understanding of **compliance, data security**, and **role-based access controls**.

Job Opening ID

RRF_5499

Job Type

Permanent

Industry

IT Services

Date Opened

14/07/2025

City

Pune City

Province

Maharashtra

Country

India

Postal Code

411057


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