System Support Executive

1 week ago

Vadodara, India I.O Consultant Full time

**KEY ROLE AND RESPONSIBILITIES**:

- Monitoring, scheduling, overseeing lead catering load for all the BDE’s.
- Leading the team by bringing in maximum efficiency in performance with thorough monitoring of the entire team.
- Monitor overall functioning of the team and central contact centre for all its operations and coordinate with Team Leaders regarding the analysis of the same and the required implementations based on it.
- Monitoring, scheduling, overseeing convox process & operations.
- Managing all the portals in terms of the development, working & operations.
- Sharing regular reports & analytics for all the operations.
- Assisting Pan India Offices for technical support and monitoring the system usage.
- Work under this role will not be limited to regular office hours and working days.
- Any other tasks & responsibilities assigned by Management.
- Find ways to increase quality of leads.

**Person Specification**:
Knowledge of organizational effectiveness and operations management.
- Leadership ability.
- Outstanding organizational skills
- Ability to multitask and successfully operate in a fast paced, team environment.
- Must adapt well to change and successfully set and adjust priorities as needed;
- Experience of CRM systems/customer databases.
- Excellent attention to detail, cultural awareness and sensitivity.
- Proficient in using of Microsoft office package. (Advanced excel is a must)

**Educational Qualification**: Graduate or more.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91 6358824001

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