Salesforce - Data Scientist

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

You will also work together the CX Data Science team, which you will be a virtual member of. You will thereby understand the need of our internal customers.

**What you will learn and contribute to**

Planning, development, testing and deployment of CX AI use cases.

The type of use case you will work on will center around one or more of the following:
As part of our team, you will work on:

- Based on business requirements you will be planning, developing, testing, deploying and supporting CX AI use cases
The type of use cases you will work on will center around one or more of the following areas:

- Machine learning prediction models,
- The use of machine learning to automate the currently manual business processes
- Knowledge mining and recommendation systems to improve the likelihood to win new business

**Your skills and experience**

You must have:
- Proficiency developing software- Proven competency in agile and lean software development
- Deep understanding of statistical and predictive modeling concepts, machine-learning approaches, clustering and classification techniques, recommendations and optimization algorithms.
- Deep Knowledge and experience with common data science toolkits and scripting languages: Python, Python (sklearn, panda, numpy,..) or Spark (Mlib) data science libraries xperience in deep learning
- Experience in delivering world-class data science outcomes, solving complex analytical problems using quantitative approaches with unique blend of analytical, mathematical and technical skills.
- Experience in natural language processing
- Competency in SCM (Git), Automation tools, infrastructure automation,
- Experience with Azure ML and/or Databricks
- Experience in using SQL
- Nokia Business and process understanding
- Bachelor’s degree or higher in information technology, data science or related disciplines
- Effective communication in English (written and verbal)

Nice to have:

- Experience in app development
- Understanding of telecommunication technology and network planning
- Knowledge of macro economics

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.