Telecaller

3 days ago

New Delhi, India Billabang Fashion's Private Limited Full time

It's a startup and we working on a e-commerce platform and deals in fashion and lifestyle products. We are interested in hiring a dedicated and hardworking individual as a Sales Telecaller to join our Sales & Marketing Department. Your main goal is to boost our sales by reaching out to the new & existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

**Responsibilities**:
Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

**Requirements**:
12th or Above.

Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

Professional certification sales and marketing will be an advantage.

Great interpersonal skills.

Exceptional oral and written communication skills.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks.

Outstanding problem-solving skills.

Exceptional attention to detail.

Hard-working individual.

Good time management abilities.

Strong decision-making skills.

Ability to tolerate stress and pressure.

**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher

**Salary**: ₹8,086.00 - ₹25,815.34 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

COVID-19 considerations:
No

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