
UX Writer
3 days ago
**UX Writer**
**BLR**
**Do you want to create memorable digital experiences that transform businesses?**
Are you highly detail-oriented, grammatically obsessed, and a passionate conceptual thinker? Are you a product, periodical, social, script, everything writer? Are you someone who is committed to excellence, no matter the client or work scope?
We believe in teamwork, fun, complex projects, and simple solutions. How about you? We're looking for a likeminded, UX Writer who can join us.
**Would you like to...**
- Gather and assess business requirements for new or enhanced products.
- Use quantitative and qualitative data; ensure content decisions are informed by real user needs and influence human behavior.
- Employ a range of human-centered techniques (personas, user flows, content audits and wireframes) to determine content design.
- Ensure end-to-end digital experiences are accessible and compliant.
- Update content documents (CMS, design files and/or other documentation tools).
- Participate in content community of practice (COP) events and efforts for personal development and peer support.
- Formally observe user interviews and usability sessions.
- Validate content in a test environment before it gets released to production.
- Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping.
**We would like you to have...**
- Bachelor's degree, with an emphasis on English Writing, Technical Writing, Journalism, Content Strategy, or Library Science preferred, or equivalent experience
- Typically three to five years of relevant experience
- Deep proficiency with Figma
- Effective presentation, verbal and written communication skills
- Expert understanding of the principles of content strategy and information architecture as well as deep experience with user-centered design (from concept to delivery)
- Significant experience writing a variety of digital content for instructional, transactional and marketing experiences - including navigation labels, form fields labels and messaging, error messages, contextual help messages, alert messages and FAQs
- Experience working in a cross-channel environment, including desktop, mobile and voice; internal facing systems experience a plus
- Strong skills in managing ambiguity, working autonomously and multitasking
- Ability to meet ambitious deadlines and deliver high quality work on schedule, including quickly turning around plans and reports
- Exceptional at communicating complex concepts clearly and persuasively across different audiences and varying levels of the organization
**Would you like to join...?**
- A social, collaborative, and playful work environment, with an open-minded and diverse studio culture
- Every Friday knowledge-sharing sessions, designed to cultivate cross-discipline talent with speakers from inside and outside Designit
**Want to know more?**
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