Scheduler As

The Resource Scheduler will effectively fill resource engagement requests and is responsible for overseeing the utilization of resources, ensuring alignment of resources with the strategic plan, analyzing operational results and promoting the development of staff for the LOB or Service Line/Solution set they support. Provides information for short-term and strategic planning as directed. Implements strategies to increase capability specialization and achieve business goals. Acts as a resource and the point of contact for all department managers to mediate conflicts and resolve resource needs that develop within the area. Promotes and monitors sharing of resources within LOB/Service Line/Solution Set. Communicates with management regarding future needs versus availability, potential staffing issues, and other information to allow the effective deployment of resources.

Essential Duties
- Assists regional and LOB or Service Line/Solution set leaders in the implementation of scheduling processes and engagement management
- Generates scheduling, utilization and forecasting reports and provides analysis of the data that assists making staffing decisions
- Identifies trends to proactively balance workloads while increasing utilization
- Monitors productivity, conflicts, availability, and non-charge hours
- Monitors productivity, conflicts, availability, and non-charge hours
- Utilizes, shares and develops best practices, staying up to date on market trends and upgrades of scheduling technology offerings for effectiveness. Is a mentor/coach for schedulers within the market and region
- Follow-up on unresolved issues in a timely manner that may require rescheduling of projects and/or staff

EDUCATION/CERTIFICATIONS
- Bachelor’s Degree - Preferred or 3 - 5 years relevant scheduling experience

TECHNICAL/SOFT SKILLS
- Strong Microsoft office skills, specifically with Excel
- Strong written and verbal communication skills, ability to communicate both verbally and written with diverse audiences at all levels of the organization.
- Effective organization and time management skills and ability to manage multiple tasks.
- Strong attention to detail.
- Ability to respond positively to changing circumstances, seek and implement change to drive business improvement; serve as a change agent.
- Operates with a sense of urgency.

EXPERIENCE
- 3-5 years of relevant scheduling experience or LOB/Service Line experience - Required
- Previous experience in LOB or Solution Set supporting - Preferred

LEADERSHIP SKILLS
- Strong communication skills and the ability to work effectively with Security Leads/ Managers.
- Ability to meet project deadlines.