Systems Administrator

6 days ago

Hyderabad, India UWorld, LLC Full time

UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a million students have trusted us to help them prepare for high-stakes examinations.
We are seeking a Systems Administrator who is passionate about managing, maintaining, and monitoring the on-premises and cloud-based infrastructure. If you are looking for a small and dynamic team environment with a rapidly growing company, then this is a great time to join us as we go into the new year

QUALIFICATIONS

**Minimum Experience**:

- 4+ years of overall System Administration experience
- 3+ years of infrastructure experience — cloud-based experience preferred
- Experience in the administration of Azure cloud environments and office 365.
- Fortinet appliances and services are highly preferred.

**Knowledge, Skills, and Abilities**:

- Ability to manage Azure Active Directory, including GPO
- Knowledge of printers, PCs, and other user-based computer hardware, software, and operating systems (Windows & MAC)
- Experience in VLAN management, LAN, WAN, firewall, router, switch, VPN and wifi, etc
- Strong knowledge of DHCP, DNS, HTTP, LDAP, SMTP, TLS, SNMP, ICMP, SSH, RDP, and Telnet
- Strong knowledge of IPS (Intrusion Prevention System) and IDS (Intrusion Detection System)
- Experience in assembling desktops, laptops, and Network-based mechanical skills for assembly and maintenance of servers and other network equipment
- Telecommunications knowledge including VoIP
- Experience in Software, hardware inventory/Asset management, CCTV cameras, and biometrics management
- Experience in setting up the machines and software installations using a centralized repository
- Troubleshooting experience in Windows, MAC, and Mobile devices
- Knowledge of data backup software and recovery methods

Job Responsibilities
- Maintain network infrastructure and corresponding systems 24 X 7
- Maintain and install network hardware and software, including, firewalls, routers, switches, servers (primarily Windows), and virtualization operating software, storage, and peripherals
- Provide root cause analysis and review IT metrics to maintain quality control
- Restore data to servers and user directories as needed
- Harden and maintain security on servers, network infrastructure, and supporting technologies
- Maintain complete infrastructure change documentation and ensure management authorization is obtained prior to any changes to network configurations, hardware, software, or operating systems
- Provide direct user computer assistance when directed
- Continue to obtain training and knowledge on an ongoing basis and share information with other IT Support staff
- Demonstrate a complete working knowledge of our disaster recovery procedures, locations, and vendor support
- Provide weekend after-hours support on a rotational basis with other IT Support staff
- Assist with IT Support Help Desk technical questions, research, training, and direct user assistance as needed
- Help with hardware/software repairs and troubleshooting on workstations as needed
- Other duties as assigned

Soft Skills:

- Working proficiency and communication skills in verbal and written English
- Excellent attention to detail and organization skills and ability to articulate ideas clearly and concisely
- Ability to work effectively within a changing environment that is going through high growth
- Exceptional follow-through, personal drive, and ability to understand direction and feedback

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