Ecomm Executive

**Core Responsibilities**
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
- Ensure the fulfilment of customers' orders via store pick of delivery service.
- Execute activities driven by data analytics.
- Identify strategic business partnerships.
- Implement new business collaboration plans.
- Implement preventive and corrective measures of disaster recovery plan.
- Implement the customer loyalty programmes.
- Implement the e-commerce activities.
- Maintain business partnerships.
- Manage a diverse service environment.
- Manage the operations for good service.
- Manage the service quality and customer satisfaction.
- Monitor and maintain proper functionality of the website.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Operate and maintain existing IT networks based on the standard operation procedures.
- Prepare insights report on the data-mining outcome.
- Promote good service performance.
- Provide specialised knowledge and insights to the development of technology strategy.
- New SKU listing & optimising Existing Listing, Periodic Inventory, and Price Management on all Marketplaces of India & Global
- Maintain accuracy, authenticity, and quality of Product Detail Pages to improve product rank and organic exposure
- Periodic Monitoring & Maintaining Account Health to the Best Standards of the respective Online Marketplaces
- Managing Product Portfolio for the Seasonal / Monthly sales promotions
- Ideate and implement promotions, coupons, and deals
- Appropriate Keywords Tagging & Tittle Revamping of Products for better SEO Optimisation
- Generate periodic reports on the Product wise / SKU wise performance across Marketplaces
- Engage & Resolve issues or discrepancies with the seller support team of the Marketplaces
- Generate new ideas and areas of opportunity for the Marketplaces team to increase revenue
- Review customer reviews, as well as gather input from customer insights, on an ongoing basis to develop actionable insights for future products and improvements
- Track and report the business outcome of data-driven insights.
- **Required Skills**
- Leader Ship in work
- Communication, Time Management
- Net working

Designing Skills

**Salary**: ₹20,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chinatipet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-Commerce: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX