Visa Executive/ Ticket Executive

2 days ago

Thiruvananthapuram, India Connecting2Work Full time

We are hiring

Role : Visa Executive and Ticket Executive

Location : Visa Executive - Ernakulam, Ticket Executive - Calicut

Experience : 1-3 years

Ticket Executive Min 2yrs exp in Global Visa Services/ Ticketing Graduate (preferred) CTC: 20k-25k (Negotiable according to experience)

Description**:
**Responsibilities**:
Process all passport and visa forms received on a daily basis
- Check all details and print off relevant forms required to complete the
- Process for the embassy. Acknowledge and scan and log all passports received
- Run reports within the system for operations and finance to assist with the
- Visa process. Return passports via the postal system on a daily basis, package visa
- Documents for special delivery. Work as part of the operations team to take calls on the visa line to help
- Amending/Cancelling existing bookings
- To undertake any reasonable task that may be required by the Operations
- Manager or any of the senior management team. Working Saturdays on a rota basis along with the other team members
- Honesty and reliability are key to this role
- Good written and verbal communication skills
- Well-presented and portrays the company in a professional manner
- Excellent telephone manner
- Computer literate
- Outgoing, ‘Can do attitude, proactive, takes initiative
- Understands the meaning of good customer service
- Good interpersonal skills

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Thiruvananthapuram, Thiruvananthapuram - 695033, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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