Salesforce Administrator

9 hours ago


Jaipur, India Cloud Mentor Full time

Salesforce Administrator

Experience - 1-4 Years
- Salesforce Administrator

4+ Years
- Senior Salesforce Administrator

About Cloud Mentor

Cloud Mentor is seeking a Salesforce Developer & Senior Salesforce Developer to join our team. Cloud Mentor is a leading IT and Cloud service provider with in-depth expertise in implementation of Salesforce CRM, Accounting Seed ERP solutions, Advologix and Litify.

**Responsibilities**:
Admin
- 2-4 years of work experience as Salesforce Administrator.
- Should have good knowledge of approval process setup.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports and Dashboards
- Daily administration and support of the client's Salesforce database, including but not limited to managing profiles and roles, customization of objects, fields, record types, page layouts and validations.
- Collaborate on process analysis and process automation.
- Daily maintenance of the existing security structure of the Salesforce platform.
- Participate in the planning process of the organization's migration from Classic to Lightning.
- Enter surveys into the Salesforce database.
- Trouble-shoot with users and other daily support tasks for customers.
- Participate in larger project initiatives on the Salesforce platform.
- Other duties as assigned.

Testing
- Review requirements, specifications and technical design
- Creation of detailed test plans and test cases
- Estimate, prioritize, plan and coordinate test activities
- Identify, record, document and track bugs
- Perform thorough regression testing when bugs are resolved
- Track quality assurance metrics, like defect densities and open defect counts
- Prepare the environment(s) including data and parameters
- Conducting tests
- Observing results
- Patterns and irregularities
- Capturing those results in a clear concise manner
- Outlining Problems
- Highlighting Opportunities

What you will bring:

- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Assist/Support project teams with various implementations
- Help visualize technical data in a way that is meaningful to business decision makers Investigate the causes of non-conforming software and train users to implement solutions
- Develop user documentation based on use case requirements
- Provide test results with supporting dialog and insight
- Monitor and consult on debugging process results
- Having relevant Salesforce Certifications is must

**Benefits**:

- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/
- Maternity cover up to two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility.
- Skill Development opportunities through various Cloud Mentor sponsored certifications on multiple technology stacks including Salesforce & others.
- An amazing Career growth path to ensure your personal growth and skill enhancement
- We have one of the best work environments in context to innovation and experimentation
- Multiple projects and a variety of clients
- Opportunities to expand horizons and explore your talents
- Flexible and Supportive work culture.



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