Cloud System Administrator

5 days ago

Bengaluru Karnataka, India Oracle Full time

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and raised issues.

Career Level - IC3
- Excellent knowledge of the Linux OS internals and working experience different flavors of Linux like Oracle Linux,RHEL,CentOS and SUSE is an added advantage.
- Experience in managing and fix Linux servers in a production environment.
- Excellent system-level debugging skills and experience with one or more functions of Linux (e.g. kernel, networking, file system, gcc).
- Expertise in Oracle Engineered system management [ Exadata, PCA, ZFSSA, ODA, SuperCluster]
- Knowledge of Docker, Kubernetes and Cloud platforms is an added advantage.
- Strong analytical and fix skills and excellent spoken and written English communication skills.
- Perform operational tasks to resolve all incidents/requests promptly and within the agreed SLA.
- Good customer interaction skills, and Customer focused with a pro-active and adaptable approach.

Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to thrive in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

That’s why we’re committed to crafting a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re encouraged to go beyond what’s been done before.

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