Content Writer

4 days ago

Gurgaon District Haryana, India Sapience Hire Full time

**Technical Capacity
- Knowledge about CRM software or related software**

**Experience in US market and Customer Service. B2B customer service(preferred)**

**Operate AI writing tools to assist with content creation.**

**2+ years’ experience in a similar role**

**Exposure and knowledge of how to structure the content for SEO**

**Exceptional verbal and written communication and presentation skills**

Write and proof all Google Business Profile Content Maintain and update our customer database in line with the requirements of the QA Content role.

Research expertise to mine for pertinent information to the tasks

Demonstrated background in writing and proofing Digital Content that matches the needs of the client, as well as their audience.

A genuine aptitude for learning - our business functions across a number of platforms to support our customers’ requirements.

Time Management proficiency - balancing your time without compromising quality.

Solid Team Player - you collaborate, you speak up, you support the customer vision.

Proactively develop and maintain authentic relationships with internal stakeholders across the business.

Proficient computer skills including Microsoft Office Suite and Google Docs

**What we seek in the incumbent**:
Excellent Communication

Customer/Client Focus.

Leadership Skills

Organizational Skills.

Performance Management.

Problem Solving/Analysis.

**Salary**: ₹550,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Night shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- US Customer Service: 2 years (required)
- B2B Customer Service: 2 years (required)
- Content Writer: 2 years (required)

**Language**:

- Proficient English (required)

License/Certification:

- comfortable with morning to 12pm shift (Rotational) ? (required)

**Speak with the employer**
+91 8882586476
- Health insurance

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