Collections Officer Us

12 hours ago

Bengaluru Karnataka, India Careerzgraph.com Full time

Note : Immediate Joiners Only *

Shift : 6:00PM to 3:00 AM ( High Volume Phone Calls - ) International Experience is Must (Account Receviable Department ) ** ( Core Collections ) (B2B Collections )

**Requirements**:
**Key Responsibilities**
- The duties of a Collections Associate include collection calls and Analyze Credit Limit and reviewing Sales orders for further release
- Providing customer service regarding collection issues, processing customer refunds, processing and reviewing account adjustments, resolving client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

**Essential Functions**
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Participate in team planning meetings
- Meet defined department goals and activity metrics

**Benefits**:
**Required Skills**:

- 4-8 years High Volume B2B Collections experience.
- Knowledge of Credit management and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
- Graduate in finance Stream

**Job Types**: Full-time, Permanent

Pay: ₹644,253.69 - ₹906,662.53 per year

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday
- US shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- B2B Collections : 4 years (required)
- US AR Process : 4 years (required)

**Location**:

- Bangalore, Karnataka (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

Application Deadline: 18/05/2025
Expected Start Date: 19/05/2025

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