Ticketing Executive

1 day ago

Delhi Delhi, India Young Edsplorer Pvt. Ltd. Full time

Ticketing Executive - Travel Ed-Tech Industry

**Overview**:
**Key Responsibilities**:

- **Booking and Issuing Tickets**:
Handle the end-to-end process of booking and issuing air, rail, and bus tickets for students, educators, and other clients using various travel booking systems and platforms.
- **Customer Support**:
Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients with changes, cancellations, and special requests.
- **Coordination with Travel Partners**:
Liaise with airlines, transportation companies, and other travel service providers to secure the best deals and ensure availability.
- **Payment Processing**:
Manage payment collection and ensure that all transactions are processed accurately and securely.
- **Documentation and Reporting**:
Maintain detailed records of bookings, cancellations, and customer interactions. Prepare and submit reports on ticketing activities to the management.
- **Compliance and Regulations**:
Ensure compliance with all travel-related regulations, including visa requirements, travel insurance, and health and safety guidelines.
- **Travel Itinerary Management**:
Assist in creating and managing detailed travel itineraries for educational programs, ensuring that all logistics are covered.

**Qualifications**:

- Proven experience in ticketing, travel coordination, or a similar role.
- Familiarity with travel booking systems (e.g., Amadeus, Sabre, Galileo) is a must.
- Excellent communication and customer service skills.
- Strong organizational and time-management abilities.
- Attention to detail and problem-solving skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- A passion for travel and education.
- Knowledge of industry regulations and best practices.

**Education**:

- A degree or diploma in Travel and Tourism, Hospitality, or a related field is preferred.

**Why Join Us?**
- Opportunity to be part of an innovative and growing industry.
- Work in a collaborative and dynamic environment.
- Contribute to meaningful educational travel experiences.
- Competitive salary and benefits package.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

Work Location: In person

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