Telugu Voice Process

6 days ago

Taramani Chennai Tamil Nadu, India Snow Planners And Builders Full time

**We are hiring**

**Process: Telugu voice process (CSA) - Taramani**

**Location: Taramani, Chennai**

**Experience: 0 to 1 year of experience can apply**

**Qualification: 12th / Diploma / Graduate**

**Languages: English + Telugu**

**Salary: 15k to 18k Take home**

**Shift: Day shift and Rotational week off**

Roles and Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 6380723976

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