International Bpo

3 days ago

Indore Madhya Pradesh, India fablo platform Full time

Job Title: Domestic BPO Team Leader

**Salary**: Up to 20,000 INR

Shift Timing: Rotational Shifts ( day shift )

**Job Description**:
We are seeking a highly motivated and experienced Domestic BPO Team Leader to join our dynamic team. As a Team Leader, you will play a crucial role in managing and leading a team of customer service representatives to ensure exceptional service delivery and performance.

**Responsibilities**:
1. Lead, motivate, and supervise a team of customer service representatives.

2. Monitor and evaluate team performance to meet and exceed established targets and goals.

3. Conduct regular team meetings to communicate objectives, updates, and performance expectations.

4. Provide coaching and feedback to team members for continuous improvement.

5. Collaborate with other departments to resolve escalated customer issues and ensure customer satisfaction.

6. Ensure adherence to company policies, procedures, and quality standards.

7. Manage day-to-day operations, including scheduling, attendance, and performance tracking.

8. Prepare and analyze reports on team performance and key metrics.

9. Foster a positive and inclusive work environment that encourages teamwork and professional growth.

10. Stay updated on industry trends and best practices to enhance team effectiveness.

Qualifications:
1. Previous experience in a BPO environment, with at least [X] years in a leadership role.

2. Strong leadership and communication skills.

3. Proven ability to drive team performance and meet targets.

4. Flexibility to work in rotational shifts.

5. Excellent problem-solving and decision-making skills.

6. Proficient in using relevant software and tools.

7. Ability to handle high-pressure situations and resolve conflicts.

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 82693 16727

  • (Immediate Start) Trainer– Inbound Voice Process

    1 week ago

    Indore, Madhya Pradesh, India 2COMS Full time

    About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a broad spectrum...

  • International Bpo

    7 days ago

    Indore, Madhya Pradesh, India The Functionary Full time

    **Designation - Customer Care Executive** - International Campaign - Work from Office - Permanent night Shift - 5 days working - Chat Process - Excellent communication needed Salary - Fresher - 25K CTC - Experience - 30K CTC Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

  • International Bpo

    1 day ago

    Indore, Madhya Pradesh, India SUMERU INC Full time

    Job description: **Designation - Customer Care Executive** - International Campaign - Work from Office - Permanent night Shift - 5 days working - Chat Process - Excellent communication needed Salary - Fresher - 25K CTC - Experience - 30K CTC Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person

  • International Bpo

    3 days ago

    Indore, Madhya Pradesh, India SUMERU INC Full time

    **Designation - Customer Care Executive** - International Campaign - Work from Office - Permanent night Shift - 5 days working - Chat Process - Excellent communication needed Salary - Fresher - 25K CTC - Experience - 30K CTC Pay: ₹25,000.00 - ₹30,000.00 per month **Language**: - English (preferred) Work Location: In person

  • International Bpo

    3 days ago

    Indore, Madhya Pradesh, India Sumeru Inc Full time

    ✨ Role: Customer Care Executive **Work Mode: Work from Office** - Campaign: International - Shift: Permanent Night Shift - Working Days: 5 Days a Week - Process Type: Blended **What We’re Looking For**: - Excellent Communication Skills - Enthusiasm & Confidence - Willingness to work in night shifts **Salary Package**: - Freshers: ₹25,000 CTC +...

  • Opening For International BPO

    3 days ago

    Indore, Madhya Pradesh, India Vishal Consultants Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

  • Bpo Trainer { Females Preferred }

    5 days ago

    Vijay Nagar, Indore, Madhya Pradesh, India Xtrim Global Solutions Full time

    **Key Responsibilities**: - Train new hires and upskill existing team members in B2B sales techniques - Monitor calls, provide feedback, and coach for performance improvement - Develop and update training material aligned with sales goals - Ensure consistent delivery of high-quality customer interactions **Requirements**: - Experience in international...

  • Healthcare Bpo Executive

    7 days ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt. Ltd. Full time

    Position: Healthcare BPO Executive Job Location: Indore Shift Timing: USA (8 PM to 5 AM India time) Experience: 1-3 Years Working: 5 Days (Mon-Fri) Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields) Role Overview We are seeking a detail-oriented Data Entry Operator to support our patient care and imaging...

  • Career Advisor

    5 days ago

    Indore, Madhya Pradesh, India Talent Glider Full time

    Understand and document their career goals. - Provide guidance in a professional, empathetic manner. - Maintain records of interactions and follow up as required. - Work towards meeting team and individual goals. - Excellent verbal and written English. - Strong communication, listening, and interpersonal skills. - Comfortable working night shifts aligned...

  • International Bpo Executive

    1 week ago

    Noida, Uttar Pradesh, India AVA Placement Services Full time

    International BPO Executive **Salary**:20k to 50k Location: Noida Exp:1+ year Working:5 Days Shift: Night Handle inbound and outbound customer calls professionally. Resolve customer queries and issues promptly with accurate information. Maintain a high level of product and service knowledge. Update customer records with details of...