Us Healthcare Chat Support Representative

2 days ago

Thane, India Leads 2 Business Solutions Pvt. Ltd. Full time

**Job Title**: US Healthcare Chat Support Representative

**Company**: Teleperformance, Thane

**Location**: Thane, Maharashtra

We are seeking a highly motivated and customer-oriented individual to join our team as a US Healthcare Chat Support Representative. In this role, you will be responsible for providing excellent customer service to clients in the US healthcare industry through online chat platforms.

**Responsibilities**:

- Respond to customer inquiries and resolve issues effectively and efficiently.
- Provide accurate and timely information to customers regarding healthcare products and services.
- Adhere to strict quality standards and maintain a high level of customer satisfaction.
- Document customer interactions accurately in the company's CRM system.
- Work collaboratively with other team members to ensure smooth operations.
- Stay updated on industry best practices and new technologies.

**Qualifications**:

- High School Diploma or equivalent; Bachelor's degree preferred.
- Minimum 6 months of experience in chat-based customer service or a related field.
- Excellent written and verbal communication skills.
- Strong typing skills and proficiency in using chat platforms.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced and dynamic environment.
- Must be able to meet quality standards (C2 level).

**Requirements**:
**Benefits**:

- Competitive salary (up to INR 25,000 per month in-hand)
- 5-day work week with 2 rotational week offs.
- 24/7 rotational shifts (strictly adhering to IBU boundaries).
- Opportunities for growth and development within the company.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Do you have at least 6 months experience in chat based process?

Work Location: In person

  • Us Healthcare Chat Process Thane Location

    2 weeks ago

    Thane, India Meera Enterprise Full time

    **Hiring for US Healthcare Chat process -Thane location - Work from office** **Rounds : HR-Writex-Ops - Typing** **Quality: C2** **Requirements**: **Hsc/Grad with minimum 6 months experience or more in -** **Preferably only international bpo chat experience OR** **International BPO Voice experience** **OR** **International BPO Voice/chat blended...

  • Chat Support Executive

    1 week ago

    Thane, India Pawan Enterprises Full time

    Hiring For **Chat Support.** - Job Location **:Thane**: - Salary **:Upto 25k in hand**: - Shifts **:US Shifts**: - **HSC/ Graduate + Min 1 year of experience in Customer Support Experience (Voice/Chat**) For more details kindly share your resume on : _**9529793739.**_ Pay: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • US Banking and Healthcare

    7 days ago

    Thane, Navi Mumbai, Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job Description Job description: We're hiring for dynamic roles across Healthcare, Banking, Telecom, and more! Whether you're a newcomer or a seasoned pro, we have exciting positions that fit your experience. Join us in a work-from-office setup, with competitive salaries and plenty of room for growth. Location -Malad, Andheri, Powai, Airoli, Thane,...

  • ▷ (3 Days Left) US CHAT&VOICE - US -Process

    7 days ago

    Thane, India Moon Consultants Full time

    Job Description Key Responsibilities: - Provide chat and voice support for US clients. - Resolve customer queries efficiently and professionally. - Ensure customer satisfaction by providing timely solutions. - Meet performance targets and KPIs. - Maintain documentation of customer interactions. Candidate Requirements: - Education: Graduate Freshers / Any...

  • Us Healthcare Recruiter

    2 days ago

    Thane, India Infojini Inc Full time

    **Job Description: Healthcare Recruiters** **Job Details** **Job Title** **Healthcare Recruiters** **Department** US Staffing **Reporting to** Team Lead **Location/Unit** Mumbai **Experience** 0.6 Months-5.0 Years **Primary Responsibilities** **Job responsibilities involve but are not limited to: -Key responsibilities include**: **Basic...

  • Chat Support Executive

    2 weeks ago

    Thane, India Hemocean outsourcing Full time

    Non-Voice Process Executive - Chat Support / Sal up to 16K take Home. Excellent English Salary - up to 16k Apart from this we Have Opening for Fresher & Exp. And Grad. / UG Role: Non Voice -Mail Process Type: BPO / Call Centre Department: Customer Success, Service & Operations **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,085.48 -...

  • Us Healthcare Recruiter

    6 days ago

    Thane, India Infojini Inc Full time

    Greetings from **Infojini Inc**.!!!! To know about our company please go through our website **About Infojini Inc.** We are ranked as one of the INC 5000 fastest growing companies for the last five years, Infojini has 17+ years of experience in providing IT services to clients. We have extensive experience with Fortune 500 and government clients such as...

  • Achieve Success as a Healthcare Customer Service Representative

    2 weeks ago

    Mumbai, Mumbai City, Thane, India beBeeCustomerService Full time

    Healthcare Customer Service Representative OpportunityWe are seeking a highly skilled and experienced individual to join our team as a Healthcare Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to healthcare customers in the US.Job Summary: To deliver top-notch customer...

  • Customer Support

    6 days ago

    Thane, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    Requirement - HSC/ Grad Minimum 1 Year of Web Chat experience mandate for Grad and 2 Years for HSC ✡Nature of Job:Web Chat ✡Communication skills - excellent communication skills required (Cluster 3) ✡Salary upto 21.k in hand ✡24/7 shifts & 2 Rotational Week offs Teleperformance D.I.B.S Pay: ₹12,000.00 - ₹21,000.00 per month Schedule: -...

  • Chat Support Executive

    6 days ago

    Wagle Estate, Thane, Maharashtra, India ITVEDANT Education Pvt. Ltd. Full time

    **Key Responsibilities**: - **Enquiry Generation & Lead Capture**: - Engage with customers via live chat to respond to inquiries and provide information. - Capture essential customer details, particularly mobile numbers, for follow-up purposes. - **WhatsApp Communication**: - Broadcast targeted messages via WhatsApp to a predefined list of customers. -...