Front Desk Receptionist

6 days ago

Santacruz West Mumbai Maharashtra, India Landmark Group Full time

The role involves managing the front desk, handling incoming calls, and providing general administrative support to ensure the smooth functioning of the office.

Key Responsibilities:
Reception Management:
Should be presentable & well-groomed on a daily basis

Greet and welcome visitors, clients, and employees in a friendly and professional manner.

Answer, calls, and forward incoming phone calls to the appropriate departments.

Manage the reception area to ensure it is tidy, presentable, and equipped with all necessary stationery and materials.

Visitor Coordination:
Maintain a log of incoming visitors and ensure they are directed to the correct office or meeting room.

Provide visitors with relevant information, including company brochures, promotional materials, or forms.

Client Interaction:
Address client inquiries and guide them to the appropriate department for further assistance.

Ensure that clients feel comfortable and are attended to promptly.

Administrative Support:
Handle incoming and outgoing mail, packages, and couriers.

Assist in scheduling meetings, coordinating appointments, and organizing meeting rooms.

Support administrative tasks such as photocopying, scanning, and filing documents.

Data Entry:
Maintain and update records, logs, and databases related to visitor management, appointments, and other front desk operations.

Security and Access Control:
Monitor access to the premises and ensure that only authorized personnel enter the building.

Issue visitor badges and maintain security protocols.

Communication:
Coordinate with other departments for smooth operations, including HR, Admin, and IT.

Communicate any issues or concerns to the Senior HR Manager promptly.

**Skills**:Excellent verbal and written communication skills.

Proficient in MS Office (Word, Excel, Outlook).

Strong organizational and multitasking abilities.

Professional appearance and attitude.

Ability to handle sensitive information with discretion.

Key Competencies:
Customer Service Orientation

Attention to Detail

Time Management

Problem-Solving Skills

Teamwork and Collaboration

**Education**:
Bachelor's (required)

**Experience**:
Front desk - Receptionist: 2 years (preferred)

**Language**:
Fluent English (required)

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Santacruz West, Mumbai, Maharashtra (preferred)

Work Location: In person

Application Deadline: 10/10/2024
Expected Start Date: 11/10/2024

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