Front Desk Associate

3 days ago

Pune Maharashtra, India Vishram International Services Full time

Job Description: Front Desk Trainee (J-1 Visa) - New York

**Position**: Front Desk Trainee
**Location**: New York, NY
**Visa Type**: J-1 Visa
**Duration**: 12 months

Position Overview:
We are seeking an enthusiastic and dedicated Front Desk Trainee to join 3,4 & 5 star hotels under the J-1 Visa program. This is a unique opportunity to gain hands-on experience in a dynamic and fast-paced environment, while also experiencing the rich culture of New York City. The trainee will be responsible for providing outstanding customer service, managing front desk operations, and ensuring a positive experience for all guests and visitors.

Key Responsibilities:

- **Guest Services**:

- Greet and welcome guests upon arrival.
- Handle check-ins and check-outs efficiently and courteously.
- Address and resolve guest inquiries and complaints promptly.
- Provide information about the facility and local attractions.
- **Front Desk Operations**:

- Answer and manage incoming calls.
- Maintain accurate guest records and process transactions.
- Coordinate with housekeeping and maintenance to ensure room readiness.
- Monitor and manage reservations and bookings.
- **Administrative Support**:

- Assist with administrative tasks as needed.
- Maintain a tidy and organized front desk area.
- Prepare daily reports and updates for management.
- Support other departments as necessary.

Qualifications:

- **Education**:

- Recently completed a degree in Hotel management, Hospitality, Tourism, Business Administration, or a related field.
- Young professional with 2-3 years of relevant experience
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel, Outlook).
- Experience with hotel management software (preferred but not required).
- **Language**:

- Proficiency in English is a must
- **Eligibility**:

- Must be eligible for a J-1 Visa.
- Must meet all criteria set by the J-1 Visa program.

Pay: From ₹1,000.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

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