Visa Counselor
2 days ago
**Responsibilities**:
**Client Counseling**:
- Provide accurate and updated information to clients about visa procedures, documentation, processing timelines, and eligibility.
- Counsel clients regarding different visa categories (tourist, student, work, business, etc.) based on their requirements.
**Application Handling**:
- Ensure accuracy and completeness of all visa-related paperwork before submission.
**Follow-ups & Updates**:
- Coordinate with consulates, embassies, and VFS centers for smooth processing.
**Documentation**:
- Verify authenticity of documents provided by clients.
**Knowledge Management**:
- Stay updated with the latest visa policies, rules, and regulations of different countries.
- Share updated guidelines and changes with the team and clients.
**Customer Service**:
- Build and maintain strong relationships with clients.
- Handle client queries, concerns, or escalations professionally.
**Additional Support**:
- Assist the sales team in converting leads into confirmed clients by providing visa-related clarity.
- Support travel/tour packages by ensuring visa readiness in alignment with itineraries.
**Job Requirement**:
- Graduate in any discipline
- Minimum 3 years of prior experience in visa counseling / immigration services / travel industry preferred.
- Excellent verbal and written communication skills (English + local language, knowledge of Hindi preferred).
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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