Hubspot Admin

2 weeks ago

Mumbai Maharashtra, India Insidea Full time

**Company Description**
INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster.

Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world where talented individuals everywhere can access the opportunities they deserve.

**Job Description**:
Responsibilities & Duties
- Ensure that all relevant communication is addressed and escalated as needed.

Internal Coordination:

- Collaborate with internal team members to facilitate smooth operations and information flow.
- Follow up with account managers and the HubSpot team to ensure updates are made to the AMS (Account Management System).

Client Follow-up:

- Actively follow up with clients regarding all HubSpot-related activities and ensure their needs are addressed.
- Address any client concerns or issues promptly and efficiently.

Playbook Management:

- Regularly check and update playbooks to reflect current practices and strategies.
- Ensure that playbooks are accurate and accessible to relevant team members.

Sales Team Support:

- Coordinate with the Sales team to ensure they have the necessary information and support from HubSpot.
- Facilitate communication between the Sales team and the HubSpot team.

Onboarding Access:

- Provide access to Zoom onboarding meetings for internal team members.
- Ensure that onboarding sessions are scheduled and managed effectively.

Guide Creation:

- Develop and maintain guides as requested by team members on Supered.
- Ensure that guides are clear, accurate, and updated as necessary.

Client Account Management:

- Create client accounts in HubSpot and Supered from the backend.
- Grant appropriate access and permissions to clients and internal users.

**Qualifications**
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field
- Proven experience working with HubSpot, including administration and management.
- Experience with Supered or similar platforms is a plus.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite and Google Workspace.

**Additional Information**
US Shift: 5 or 6 PM to 2 or 3 AM (depending on business needs).

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