Master Production Scheduler

**Career Area**:
Manufacturing

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Supervises, schedules, coordinates, and controls complex production schedules; reviews and manages the production process efficiency and quality.

Responsibilities
- Analyzing and troubleshooting planned production scheduling problems; recommending process improvements to optimize the scheduling process.
- Collaborating with cross-functional teams to identify and resolve product-related issues and incorporate customer and business requirements.
- Owning and driving production schedules; reviewing workflow of production workers, inventory levels, capacity constraints, machine breakdowns, product quality, etc. to ensure operational excellence.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Working Knowledge:

- Follows proper data gathering and analysis processes and policies.
- Reports problems that arise in the data collection process.
- Participates in gathering and analyzing an organization's data based on requirements.
- Documents data from various sources and in various formats.
- Utilizes basic data collection and evaluation tools and techniques.

Level Basic Understanding:

- Explains basic policies and procedures governing global business conduct.
- Identifies regions and countries relevant to organization's business.
- Researches, with guidance, information on country
- or region-specific activities.
- Describes several issues or considerations for conducting business in another country.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Working Knowledge:

- Contributes to short-term operational plans.
- Anticipates and adapts to plan changes.
- Monitors progress of work against plan as required to meet objectives.
- Reports variances and makes agreed-upon corrections.
- Under guidance, develops tactical plan for own direct responsibility.

Level Extensive Experience:

- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.

Level Working Knowledge:

- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.

Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Level Working Knowledge:

- Maintains a strong internal network that promotes informal collaboration.
- Shares information that may be relevant to other teams across divisions.
- Assesses the potential synergies from combining common practices across teams.
- Identifies differences among teams that could cause barriers to effective integration.
- Applies relevant information gathered from comparable teams to own team.

Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Level Working Knowledge:

- Participates in preparation of short-term forecasts for a specific product or site.
- Gathers and analyzes demand data with specific tools and procedures.
- Locates useful information and sources of input used in weekly, monthly and quarterly forecasts.
- Researches seasonal trends for a major product or product line.
- Explains common types of business conditions and activities that impact demand.

Production Scheduling and Cont