Current jobs related to Business Operations Associate - Chennai Tamil Nadu - AJ Skill Development Academy

  • Associate Operations

    1 week ago

    Chennai, Tamil Nadu, India Larsen & Toubro Full time

    Associate Operations LNT/AO/1141707 EdutechChennai - Posted On 10 Sep 2024- Required Experience 2 - 4 Years**Skills**: Knowledge & Posting Location PROJECT MANAGEMENT OPERATIONS MANAGEMENT MIS Minimum Qualification BACHELOR OF TECHNOLOGY (BTECH) **Job Description**: The Associate Operations role involves supporting daily business activities,...

  • Business Operations Associate

    2 days ago

    Adyar, Chennai, Tamil Nadu, India DBaaS Software Full time

    BUSINESS OPERATIONS ASSOCIATE - **Excellent interpersonal skills and the ability to work autonomously.**: - ** Ability to work at pace with attention to detail and mínimal supervision.**: - ** Experience in planning and managing a diverse set of activities and working to tight deadlines.**: - ** Good organisational skills and time management, including...

  • Operations Associate

    1 week ago

    Chennai, Tamil Nadu, India Athenahealth Full time

    Grow your career internally or refer a friend to athenahealth! Job Ad We are looking for Operations Associate to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let’s talk about you. You are a curious person who is great at identifying problems and...

  • Business Operations Associate

    2 weeks ago

    Mogappair, Chennai, Tamil Nadu, India Crizaze Business Services Private Limited Full time

    Who are we? Crizone Business Centre is a coworking space provider who offers best at the same time affordable workspace in Chennai. We offer private space, dedicated desks, meeting rooms and virtual office. Drive, Energy, Ambition, IdeasWhat will you be doing? You will be responsible for the centre operations and commercial performance. Our buildings may...

  • Business Associate

    2 days ago

    Madurai, Tamil Nadu, India DRACARYS INCORPORATION Full time

    **GREETINGS FROM DRACARYS INC!!!** **If you are a highly ambitious Fresher and want to advance your career to the next level!!** **Here is the best opportunity for you!!** **POSITION**:BUSINESS ASSOCIATE** **COMPANY LOCATION** : NO.422 KM CENTRE ,VANDIYUR MAINROAD,THASILDAR NAGAR,MADURAI -625020 **LAND MARK**: ABOVE VASANTHAM STORES **COMPANY...

  • Accounts Operations Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Sumanam Engineering Services Pvt. Ltd. Full time

    **Job Opening: Accounts Operations Associate** **Company**: Sumanam Engineering Services Pvt. Ltd. **Location**: Chennai **Application Deadline**: 20.05.2025 **Key Responsibilities**: - Process and manage bills, invoices, and vendor payments - Coordinate internal operations, documentation, and workflow - Maintain accurate financial records and...

  • Business Associate

    2 weeks ago

    Madurai, Tamil Nadu, India DRACARYS INCORPORATION Full time

    **GREETINGS FROM DRACARYS INC!!!** **If you are a highly ambitious Fresher and want to advance your career to the next level!!** **Here is the best opportunity for you!!** **POSITION**:BUSINESS ASSOCIATE** **COMPANY LOCATION** : NO.422 KM CENTRE ,VANDIYUR MAINROAD,THASILDAR NAGAR,MADURAI -625020 **LAND MARK**: ABOVE VASANTHAM STORES **COMPANY...

  • Core Operations

    1 week ago

    Chennai, Tamil Nadu, India State Street Corporation Full time

    Core Operations - Associate **Who we are looking for**: Under the direction of the Senior Associate/Officer, the Associate I acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions. **Why this role is important to us**: This is a challenging role...

  • Operations Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Tradu Full time

    Vacancy Name Operations Associate Vacancy No VN1281 Employment Type Regular Full-Time Location Chennai Job Details - Purpose of Role The Associate is responsible for providing operational support to the firm's vendor and third-party lifecycle management. The core purpose of this role is to facilitate a timely, compliant, and organized onboarding...

  • Business Associate

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India IMPERIUM MANAGEMENT SOLUTION Full time

    **Greetings From Imperium** **Position: Business Associate** **Kindly Contact** **For Booking Appointment-** **(To book an appointment or any query you can WhatsApp or call us on same number)** **Contact Person: - Hr. Pooja (7200209640)** **COMPANY PROFILE**: **IMPERIUM** is a young, diversified company, established in May 2017 since that time the...

Business Operations Associate

2 weeks ago

Chennai Tamil Nadu, India AJ Skill Development Academy Full time

**Designation**: Business operation Associate

**Employment Type**: Full-Time

**Experience**: Minimum 2 years of relevant experience in customer Handling.

**Education**: Any Degree with 2 years relevant Experience OR MBA Fresher.

**Industry Type**: IT Services & Consulting

**Department**: Business Development

**Location**: Thoraipakkam, Chennai (OMR)

**Role Overview**:
As a Business & Operations Associate at AJSD Academy, you will play a vital role in supporting our Salesforce training program. You will be responsible for ensuring a smooth experience for our trainees by addressing inquiries and providing technical assistance. You will be responsible for various day-to-day tasks including customer service, and communication with trainees.

You will work closely with the business development & operations team to identify the support areas and support the growth of the company

**Responsibilities**

**1. Daily Reporting**:
Update the on-day plan and EOD report for the day as per our AJSD policy.

**2. Customer Support**:

- Work on all the tickets assigned in their name daily.
- Provide proper responses and assistance to trainees via mail, phone, and chat.
- Perform onboarding tasks from start to finish as per the SOP.

**3. Technical Support**:
○ Assist trainees in resolving basic technical issues related to our Salesforce Trailhead/Developer account/J2S.

○ Guide trainees on accessing Salesforce materials via Google Drive, Cliq channels, and updating and using trainee tracking sheets.

○ Coordinate with the training team for advanced troubleshooting relating to Salesforce to assist trainees when required.

**4. Team Collaboration**:
○ Work closely with other support executives to ensure consistent service delivery.

○ Share insights and feedback from customers to improve training services.

○ Respond promptly to other teams' requests via mails/tickets and provide resolutions based on priority.

**5. Process Adherence**:
○ Follow standard operating procedures for handling inquiries and issues.

○ Adhere to Service Level Agreements (SLAs) for response and resolution times.

**6. Additional Responsibilities**:

- Provide input for improving workflows and enhancing the customer experience.
- Take part in regular team meetings and training sessions to stay updated on processes and tools.

**7. Skills and Qualifications**:

- Strong communication skills (verbal and written).
- Decision-making skills.
- Basic technical knowledge relevant to Salesforce and our training program.
- Ability to learn and upskill in using customer support tools, ticketing systems, and CRM software.
- Ability to multitask and prioritize effectively under pressure.
- Teamwork, adaptability, and problem-solving skills.

**8. Key Metrics for Success**:

- Number of tickets/issues resolved.
- Quality of documentation and reporting.
- Adherence to SLAs and process guidelines.
- Customer satisfaction scores and feedback ratings.

**9. Tools and Resources**:

- Ticketing System: Zoho Desk for tracking and resolving tickets efficiently.
- Communication Tools: Cliq, WhatsApp, and Voice call for seamless communication.
- CRM Software: Zoho CRM for managing customer information effectively.

**10. Career Growth Path**:
Starting as a Support Team Executive, there are opportunities to grow into roles like Senior Support Executive, Support Team Lead, or Customer Success Manager based on performance and tenure.

**11. Training Provided**:
New hires will undergo a comprehensive onboarding program, including familiarization with Salesforce basics, customer support protocols, and tools used in day-to-day tasks.

**12. Motives**:

- Passion for creating a positive workplace culture.
- Desire to contribute to employee growth and development.
- Commitment to organizational success.
- Willingness to learn and adapt to HR trends.
- Drive to build strong professional relationships.

**About company**

Since our beginnings in 2018, AJSD has grown from a single part-time trainer to a thriving team of 22 full-time associates, empowering over 2,000 trainees to elevate their Salesforce expertise.

Our team consists of Salesforce Developers, Architects, and Consultants who work in various MNCs and provide part-time training. As we continue to expand, we're excited to invite you to be part of our journey.

**Work only from Office - Thoraipakkam OMR Chennai**

**Join us and help shape the future of AJSD. Let’s grow and succeed together**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

Work Location: In person