Security Officer

**Company Description**
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
- Keeps an eye for any banned / unwanted person entering the lobby.
- Inform AMS/SM/SD about any VIP movement in the lobby / hotel.
- To be located generally in the lobby.
- To ensure and coordinate an uninterrupted regular and smooth flow of traffic through the porch with Front office Team.
- To ensure that no car is permitted to wait in the porch for long periods (5-6 minutes during peak hours and 10-15 minutes during dull periods. Cars with guests sitting inside may be permitted waiting for longer period however ensure they are waiting for more guest to come.
- To ensure that no car is permitted to be locked in the porch.
- No taxis are permitted to be parked/ waiting in the porch unless the driver is awaiting payment from a guest.
- To ensure that there should be no car keys inside the cars awaiting handling by the car valets, Keys should be with the Security Guard/SA/Valet on duty.
- No haphazard parking of cars should take place in or along the porch approach / exit, which could cause obstruction in movement of traffic in the porch subsequently.
- To ensure that guest is given valet docket against the car key(s) by the valet and exterior/interior of the vehicle is checked to see any damage/suspicious item lying in the car before parking the car. In case of any issue, same should be informed to the Guest.
- To ensure that Valet is handing over the car to the right guest after checking and matching the valet docket serial number. (As Per Valet Parking LSOP)
- To ensure that no hotel property is taken out from/through the porch except for guest.
- Assist the Guest with their luggage or any other requirement/need of the guest.
- To over-see, handle and report all guests related problems or any unusual incident/happening observed/seen in the porch area to the AMS/SM/SD immediately.
- ** MAIN SERVICE/ASSOCIATE GATE**:

- No associate leaves in complete / part uniform
- To ensure that no haphazard parking or like takes place near the gate which could cause obstruction.
- To ensure that unauthorized person goes into the Diesel Yard.
- To ensure that Frisking & vehicle checking procedure is followed by the team deployed at Associate gate.
- To ensure that Material and Visitor/vendor Gate Pass Procedures are followed by the deployed team members.
- Sales & Staff Vehicles movement procedure is followed by the Security Team Members deployed at Gate.
- Ensure that all records are maintained and deposited at Security Control Room on Daily/Weekly/Monthly Basis.
- To ensure that no posters are permitted to be posted on neither hotel perimeter wall, nor any wall writings are permitted to be made.
- To ensure that no one is taking picture/noting/noticing the Security Checking procedure at the gate and approach the person if found someone doing the same.
- ** MAIN ENTRANCE OF BOTH HOTELS & COMMERCIAL BUILDING: ENTRY /EXIT**:

- To ensure uninterrupted, regular and smooth flow of vehicular traffic towards the porch through this gate.
- To ensure that no bicycles or any other load carrying vehicles are permitted to enter through this gate.
- To restrict and stop all outward associate vehicular movement from this gate. Individual guests / visitors, EXCOM and Sales team if accompanied by guest are only permitted to move through this gate.
- To ensure that no posters are permitted to be posted on neither hotel perimeter wall, nor any wall writings are permitted to be made.
- To ensure that no individuals collect or group, in and around the main entrance area unnecessarily.
- To ensure that no one is taking picture of Security Checking procedure and approach the person if found someone doing the same.
- To ensure that no hotel property is taken out from this gate. In event of any exception to this rule the Security Director will give prior intimation.
- To ensure that no haphazard parking takes place outside or around the main entrance which could cause obstruction in the flow of traffic.
- ** RECEIVING BAY**
- To organize and ensure a coordinated inward/outward movement of vehicular traffic, material and supplies and suppliers / contractors and their staff into the receiving area. No clustering of vehicles or bunching of persons/stores should take place to keep the area free from having used as parking space.
- To ensure that all the items going in are checked through the Cargo Scanner/Mobile tracer.
- To oversee and ensure that all stores going out from this area (other than those already in the vehicle meant for other hotels / areas) are thoroughly in the vehicle and cleared as under:

- a) All hote