Front Desk Receptionist
1 week ago
Key Responsibilities
■ Responsible for Management and Up keeping of the Reception Area
■ Responsible for giving Appointments to patients
■ Responsible for following up with the patients
■ Responsible for responding to queries and concerns of the patients and relatives with regards to hospital/non clinical process understanding
■ Responsible for informing the charges for procedures/treatments/rooms to patients/relatives
■ Responsible for adding patient basic information, appointment and follow up dates in respective MIS files (soft and paper versions as per process)
■ Responsible for collecting Google Reviews from the patients/relatives
■ Responsible for collecting and dispatching of all couriers in the hospital and maintain the records for the same
■ Responsible for keeping track of office supplies, inventories and update the purchase department as per process defined for respective branch
■ Responsible for ensuring maintenance of the reception area at all times
■ Responsible for co ordination with the laboratories for sample collections of the patients
■ Responsible for OPD Payment collection
■ Responsible for maintaining all records of patients in respective folders/ERP/CRM as per process
Secondary Responsibilities
■ Responsible for supporting the administrative function in absence of the administration and billing staff
■ Responsible for Arranging the file of the Patient
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- ISO 27001: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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