Printer Technician

3 days ago

Mumbai Maharashtra, India SINGH CORPORATION Full time

Role Overview

We are looking for a skilled Printer Technician to join our dynamic team. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of printing devices at Airport. Your expertise will ensure our customers receive the highest quality service.

**Responsibilities**:

- Troubleshoot and repair various types of printers, including laser and inkjet models, ensuring all devices operate at peak performance.
- Perform routine maintenance and preventive care on printers to extend their lifespan and enhance reliability.
- Document service requests and resolutions in our tracking system to maintain accurate records of repairs and customer interactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on the latest printing technologies and product developments to provide informed support to customers.

Required and Preferred Qualifications

Required:

- 2+ years of experience in printer maintenance and repair.
- Strong understanding of printer technology, including common issues and troubleshooting techniques.
- Ability to work independently and manage time effectively in a remote environment.

Preferred:

- Certification in printer repair or related technical fields.
- Experience with networked printers and basic IT troubleshooting.
- Familiarity with various printer brands and models.

Technical Skills and Relevant Technologies
- Proficiency in diagnosing mechanical and electronic issues with printers.
- Experience with software installation and configuration related to printing devices.
- Working knowledge of network configurations and how they relate to printer functionality.

Soft Skills and Cultural Fit
- Excellent communication skills, with the ability to explain technical concepts to non-technical customers.
- Problem-solving mindset with a focus on customer service excellence.
- Ability to work collaboratively with a remote team, sharing knowledge and best practices.
- Strong organizational skills, with attention to detail in documenting service activities.

Location

Mumbai Airport, Maharashtra

Pay: From ₹25,000.00 per month

Schedule:

- Morning shift

Work Location: In person

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