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Admin Representative

2 weeks ago

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**About the Role**:
**Key Responsibilities**:

- Conduct virtual meetings with global parents and students across multiple time zones.
- Act as the primary point of contact for international inquiries and coordinate with global educators.
- Ensure a smooth onboarding and communication experience for students and parents.
- Maintain and update student records, schedules, and training progress reports.
- Provide real-time support, guidance, and resolution of queries from international stakeholders.
- Collaborate closely with academic and operations teams to ensure seamless service delivery.
- Represent the brand with elegance, confidence, and a solution-oriented approach at all times.

**Key Requirements**:

- Strong spoken and written English communication skills.
- Confident, sharp, and ready to work under pressure in a global environment.
- Open to a **6-day workweek** and **flexible for 24×7 availability** as per meeting requirements.
- Prior experience in client-facing roles, preferably in edtech or global customer interaction.
- Ability to multitask, manage virtual schedules, and coordinate with cross-functional teams.
- Must be tech-savvy and comfortable using virtual communication platforms (Zoom, Google Meet, CRM tools, etc.).

**Preferred Qualities**:

- Energetic, well-groomed, and warm personality.
- Strong sense of responsibility, empathy, and urgency.
- Ability to build trust and rapport with international parents and students.
- Fluent and engaging communicator with a poised presence.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Work Location: In person